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63Troubleshooting
I cannot synchronize or transfer data
between my phone and my computer
when using the USB cable.
The cable or software that
came with your phone has not
been properly installed. Go to
www.sonyericsson.com/support,
to read Getting started guides which
contain detailed installation instructions
and troubleshooting guides.
Error Messages
Insert SIM.
There is no SIM card in your phone or
you may have inserted it incorrectly.
See Charging the Battery on page 8.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator.
Insert correct SIM card.
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
Wrong PIN./Wrong PIN2.
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2 and
select Yes. See To insert the SIM card
on page 5.
PIN Blocked/PIN2 blocked.
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see SIM card lock on
page 59.
Codes do not match.
Codes that you have entered do not
match. When you want to change a
security code, for example your PIN,
you have to confirm the new code.
See SIM card lock on page 59.
No Nwk Coverage
Your phone is in flight mode. See
Flight mode on page 7.
Your phone is not receiving any radio
signal, or the received signal is too
weak. Contact your network operator
and make sure that the network has
coverage where you are.
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