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83Troubleshooting
You also have the option to do a
Master Reset. Some of the personal
data and settings you have made will
be lost when you do this % 85 Master
reset.
No battery icon appears when I start
charging the cell phone
Possible cause: The battery is empty
or has not been used for a long time.
Solution: It may take up to 30 minutes
before the battery icon appears on the
screen.
Some menu options appear in gray
Possible cause: A service is not
activated or your subscription
does not support the function.
Solution: Contact your network
operator.
Possible cause: Since you cannot
send themes, pictures and sounds
that are copyright-protected, the Send
menu is sometimes unavailable.
I do not understand the language
in menus
Possible cause: The wrong language
is set in the cell phone.
Solution: Change the language
% 14 Phone Language.
I cannot turn on the cell phone
Possible cause: The battery
is discharged.
Solution: Recharge the battery
% 5 To charge the battery.
Solution: Turn the cell phone on with
the charger attached. If the cell phone
can be turned on, restart the cell phone
with no charger attached.
I cannot charge the cell phone
or battery capacity is low
Possible cause: The charger is not
properly connected to the cell phone.
Solution: Make sure that the charger
connector clicks properly into place
when connected % 5 To charge the
battery.
Possible cause: The battery
connection is poor.
Solution: Remove the battery and
clean the connectors. You can use
one of the following lightly soaked
in alcohol; a soft brush, a cloth or
a cotton bud. Make sure that the
battery is completely dry before you
put it back. Check that the battery
connectors in the cell phone are not
damaged.
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