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84 Troubleshooting
Possible cause: The battery is worn
out and needs to be replaced.
Solution: Try another battery and
charger for the same cell phone
model, or visit your retailer and
ask them to verify if the battery
and charger are working properly.
The cell phone turns itself off
Possible cause: The button has
been pushed unintentionally.
Solution: Turn on the automatic key
lock, or lock the keypad manually
% 81 Keypad Lock.
Possible cause: The battery
connection is poor.
Solution: Make sure the battery is
inserted correctly % 5 To insert SIM
card and battery.
I cannot use SMS/text messages
on my cell phone
Possible cause: Settings are missing
or incorrect.
Solution: Contact your network
operator to find out the correct
SMS service center setting
% 34 Text Messaging (SMS).
I cannot use MMS/picture messages
on my cell phone
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Settings are missing
or incorrect.
Solution:
% 6 Help in Your Cell Phone or go
to www.sonyericsson.com/support,
select your region and country, and
choose Phone setup. Then choose
your cell phone model, click Read
more under Picture messaging
(MMS) and follow the instructions
% 64 Settings.
I cannot use the Internet
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Internet settings are
missing or incorrect.
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