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86 Troubleshooting
Error messages
Insert SIM.
Possible cause: There is no SIM
card in the cell phone or you may
have inserted it incorrectly.
Solution: Insert a SIM card
% 5 To insert SIM card and battery.
Possible cause: The SIM card
connectors need cleaning.
Solution: Remove the SIM card and
clean it. Also check that the card is not
damaged so that you cannot connect
it to the cell phone connectors. In that
case, contact your network operator
to ask for a new SIM card.
Insert correct SIM card.
Possible cause: The cell phone is set
to only work with certain SIM cards.
Solution: Check if you are using the
correct operator SIM card for your
cell phone.
Wrong PIN./Wrong PIN2.
Possible cause: You have entered
your PIN or PIN2 incorrectly.
Solution: Enter the correct PIN or PIN2
} Yes % 80 SIM Card Lock.
PIN Blocked/PIN2 blocked.
Possible cause: You have entered
your PIN or PIN2 code incorrectly
three times in a row.
Solution: To unblock % 80 SIM Card
Lock.
Codes do not match.
Possible cause: The two codes that
you have entered do not match.
Solution: When you want to change
a security code (for example your PIN)
you have to confirm the new code by
entering exactly the same code again.
% 80 SIM Card Lock.
No Netw. Coverage
Possible cause: Your cell phone
is in flight mode.
Solution: Restart the cell phone in
normal mode % 7 Flight Mode Menu.
Possible cause: Your cell phone
is not receiving any radio signal,
or the received signal is too weak.
Solution: Contact your network
operator and make sure that the
network has coverage where you are.
If so, search for a network % 20 To
view available network options.
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