Filter
Top Products
This is the Internet version of the user's guide. © Print only for private use.
75
Troubleshooting
Solution: Turn on the automatic keylock, or lock
the keypad manually
% 72 Keypad lock.
Possible cause: The battery connection is bad.
Solution: Make sure the battery is inserted correctly
% 8 To insert SIM card and battery.
I cannot use SMS/text messages on
my phone
Possible cause: Settings are missing or incorrect.
Solution: Contact your network operator to find out
the correct SMS service centre setting
% 33 Text
messaging (SMS).
I cannot use MMS/picture messages
on my phone
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
Possible cause: Settings are missing or incorrect.
Solution: Go to www.SonyEricsson.com, choose your
phone model, then choose “Phone setup – MMS”
and follow the instructions
% 58 Settings.
I cannot use the Internet
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
Possible cause: Internet settings are missing or
incorrect.
Solution: Go to www.SonyEricsson.com, choose your
phone model, then choose “Phone setup – WAP”
and follow the instructions
% 58 Settings.
The phone cannot be detected by
other users via Bluetooth
Possible cause: You have not turned Bluetooth on.
Solution: Make sure that Bluetooth is turned on and
that your phone is visible to other users
% 63 To show or hide your phone.
I cannot synchronize or transfer data
between my phone and my computer,
when using the included USB cable
Possible cause: The cable has not been properly
detected and installed on your computer.
The software that came with your phone has not
been properly installed on the computer.
Solution: Go to www.SonyEricsson.com, choose
your phone model, then choose “Product
information” - “Getting started”. The guide
“Synchronizing the phone with a computer”
contains installation instructions and a
troubleshooting guide, that may assist you in
solving the problem.