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74 Troubleshooting
The phone cannot be detected by
other devices using Bluetooth wireless
technology
You have not turned the Bluetooth
function on. Make sure that the visibility
is set to show phone
. See To turn the
Bluetooth function on on page 32.
I cannot synchronise or transfer
content between my phone and
my computer, when using the USB
cable
The cable or software that came with
your phone has not been properly
installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation instructions
and troubleshooting guides.
I have forgotten my code memo
passcode
If you forget your passcode, you must
reset the code memo. This means
that all entries in the code memo are
deleted. The next time you enter the
code memo, you must proceed as if
you are opening it for the first time.
To reset code memo
1 From standby select Menu > Organizer
> Code memo.
2 Enter any passcode to access the code
memo. The checkword and codes that
are then shown are incorrect.
3 Select Options > Reset.
4 Reset code memo? appears.
5 Select Yes.
Where can I find the regulatory
information such as my IMEI number
if I cannot turn on my phone?
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