[71] TROUBLESHOOTING
www.uniden.com
The Caller ID does not display.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current. There may be a
problem with your Caller ID service.
You cannot register the handset
at the base.
• Charge the battery pack for 15-20 hours.
• Change the Digital Security Code (see page 15).
The handset doesn't
communicate with other
handsets.
• Change the Digital Security Code (see page 15).
• Make sure that you have registered all handsets.
An extra handset can't join
the conversation.
• Make sure there are not 2 handsets already using the conference feature.
• Make sure that another handset is not in privacy mode.
Room Monitor feature does not
work.
• Make sure to place the handset(s) within the range of the base.
The answering system does not
work.
•Make sure the base unit is plugged in.
•Make sure that the answering system is turned on.
•Make sure that the message record time is not set to Announce only (see page 50).
Messages are incomplete. •The incoming messages may be too long.
Remind callers to leave a brief
message.
•The memory maybe full. Delete some or all of the saved message.
No sound on the base unit or
haneset speaker during call
monitoring or message playback.
•Adjust the speaker volume on the base unit or handset.
•Make sure the call screen feature is set to on.
Cannot access remote call-in
features from another touchtone
phone.
•Make sure you are using the correct PIN number.
•Make sure that the touch-tone phone you're using can transmit the tone for at least two seconds.
If it cannot, you may have to use another phone to access your phone.
Time stamp cannot be heard. •Make sure you have set the time (see "Setting Day and Time" on page 22).
Symptom Suggestion
TROUBLESHOOTING
UP720.book Page 71 Tuesday, July 6, 2004 10:55 AM