4600 Series IP Telephone Installation Guide
Document Organization
1-2
Change History
1
Terms Used in This Guide
1
Chapter 4, ‘‘Troubleshooting
Guidelines’’
Describes error conditions and messages that may occur during
the installation of the 4600 Series IP Telephones.
Appendix A, ‘‘Scenarios for the
Restart Process’’
Explains the different scenarios possible for the sequence of the
restart process.
Issue 1.0 This document was issued for the first time in November 2000.
Issue 1.1 This is the current version of the document, revised and issued
in April 2001.
802.1p
802.1Q
802.1Q defines a layer 2 frame structure that supports VLAN
identification and a QOS mechanism usually referred to as
802.1p, but the content of 802.1p is now incorporated in 802.1D.
ARP Address Resolution Protocol, used to verify that the IP address
provided by the DHCP server is not in use by another IP
Telephone.
CLAN Control LAN, type of TN799 circuit pack
DHCP Dynamic Host Configuration Protocol, an IETF protocol used to
automate IP Address allocation and management.
DiffServ Differentiated Services, an IP-based QOS mechanism
IETF Internet Engineering Task Force, the organization that produces
standards for communications on the internet.
LAN Local Area Network
MAC Media Access Control, ID of an endpoint
QOS Quality of Service, used to refer to a number of mechanisms
intended to improve audio quality over packet-based networks.
RRQ Read Request packet, a message sent from the 4600 Series IP
Telephone to the TFTP server, requesting to download the
upgrade script and the application file
TCP/IP Transmission Control Protocol/Internet Protocol, a network-layer
protocol used on LANs and internets.
TFTP Trivial File Transfer Protocol, used to provide downloading of
upgrade scripts and application files to the IP Telephones.
