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Warranty and Other Product Information 95
Warranty and
Other Product Information
Handspring, Inc. Limited Warranty
HARDWARE: Handspring, Inc. (“Handspring”), warrants to the original end user (“Customer”) that this
product will be free from defects in workmanship and materials, under normal intended use, for one year
from the date of original purchase from Handspring. Handspring's sole obligation under this express war-
ranty shall be, at Handspring's option and expense, to replace the product or part with a comparable product
or part, repair the product or part, or if neither repair nor replacement is reasonably available, Handspring
may, in its sole discretion, refund to Customer the purchase price paid for the product or part. Replacement
products or parts may be new or reconditioned. Handspring warrants any replaced or repaired product or
part, and any hardware upgrade to which Customer is entitled under an agreement between Customer and
Handspring, for a period of ninety (90) days from shipment, or through the end of the original warranty,
whichever is longer. All products or parts that are replaced become the property of Handspring.
Accessory products, as listed in the applicable Handspring catalogue, are not covered under this Limited
Warranty. Handspring shall not be responsible for Customer's software, firmware, information, or memory
data contained in, stored on, or integrated with any products returned to Handspring for repair, whether
under warranty or not.
SOFTWARE: Handspring warrants to Customer that the Desktop organizer software licensed from it will
perform in substantial conformance to their program specifications, for a period of ninety (90) days from the
date of original purchase from Handspring. Handspring warrants the media containing software against fail-
ure during the warranty period. No updates are provided. Handspring does not provide any warranty for any
third party applications software that is licensed to Customer by the third party. Handspring's sole obliga-
tion with respect to this express warranty shall be (at Handspring's discretion) to refund the purchase price
paid by Customer for any defective software product, or to replace any defective media with software which
substantially conforms to applicable Handspring published specifications. Handspring makes no warranty or
representation that its software products will meet Customer's requirements or will work in combination
with any hardware or applications software products provided by third parties, that the operation of the soft-
ware products will be uninterrupted or error free, or that all defects in the software products will be correct-
ed.
OBTAINING WARRANTY SERVICE: Customer must contact Handspring within the applicable war-
ranty period to obtain warranty service authorization. Dated proof of original purchase from Handspring
will be required. Handspring is not responsible for Customer products or parts received without a warranty
service authorization. In the United States, Handspring may ship a replacement product or part prior to re-