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88 Troubleshooting and Maintenance
I can't dial
international
numbers
For security purposes, most service providers require you
to enable international calling on your account. Call your
service provider to enable international calling.
Call waiting
doesn’t work
Enable call waiting in the Call Preferences dialog. For
details, see “Disabling call waiting” on page 74.
Call forwarding
doesn't work
For security purposes, most service providers require you
to enable this feature on your account even though there
is usually no extra charge. Call your service provider to
enable call forwarding.
Caller ID
blocking for my
outgoing calls
doesn't work
Some service providers require you to enable this feature
on your account. Call your service provider to enable
blocking your Caller ID.
Some incoming
caller’s names
don’t appear in
Call History
■ Find out if a caller has blocked their Caller ID.
■ Call History does not show names for records you
marked hidden in your Address Book.
The SIM
Phonebook
application
won't open
Make sure your SIM card is inserted in your VisorPhone
and that your phone has been on for at least 30 seconds.