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96 Warranty and Other Product Information
ceiving the original product or part (“advance exchange”). If advance exchange is not available, then the re-
paired product or part will be shipped as soon as reasonably possible, which will be no later than thirty (30)
days after Handspring receives the original product or part. Repaired or replacement products will be shipped
to Customer at Handspring's expense. The repair and replacement process for products or parts in locations
outside of the United States will vary depending on Customer's location.
Products or parts shipped by Customer to Handspring must be sent prepaid and packaged appropriately for
safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of
the package. When an advance exchange is provided and Customer fails to return the original product or part
to Handspring within thirty (30) days from the date the warranty service authorization is issued, Handspring
will charge Customer the then current published catalogue price of such product or part.
WARRANTIES EXCLUSIVE: IF THIS PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE RE-
PLACEMENT OR REPAIR OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE
PRICE PAID, AT HANDSPRING'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL
OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT
OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES,
TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PUR-
POSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON IN-
FRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY HANDSPRING and ITS
SUPPLIERS. HANDSPRING NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON
TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTAL-
LATION, MAINTENANCE OR USE OF ITS PRODUCTS.
HANDSPRING AND ITS SUPPLIERS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF
ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MAL-
FUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR
ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UN-
AUTHORIZED ATTEMPTS TO OPEN, REPAIR, OR MODIFY THE PRODUCT, OR ANY OTHER
CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHT-
NING, OTHER HAZARDS, OR ACTS OF GOD. THIS WARRANTY DOES NOT COVER PHYSI-
CAL DAMAGE TO THE SURFACE OF THE PRODUCT, INCLUDING CRACKS OR
SCRATCHES ON THE LCD TOUCHSCREEN OR OUTSIDE CASING. THIS WARRANTY DOES
NOT APPLY WHEN THE MALFUNCTION RESULTS FROM THE USE OF THIS PRODUCT IN
CONJUNCTION WITH ACCESSORIES, OTHER PRODUCTS, OR ANCILLARY OR PERIPHER-
AL EQUIPMENT AND HANDSPRING DETERMINES THAT THERE IS NO FAULT WITH THE
PRODUCT ITSELF. THIS WARRANTY DOES NOT APPLY TO ANY MALFUNCTION OR FAIL-