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52 Getting Help
15 GETTING HELP
Customer support
Your service provider’s customer support
department is accessible directly from your
phone. They can answer questions about your
phone, phone bill, call coverage area, and
specific features available to you, such as call
forwarding or voicemail.
For customer support select:
•
Menu → Help → Cust Care Center.
For roaming call center numbers select:
•
Menu → Help → Int’l Roam.
– In Venezuela
– In USA
For questions about the phone features, refer to
the materials provided with your phone, or visit
www.kyocera-wireless.com.
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
• Web site:
www.kyocera-wireless.com
• Email: phone-help@kyocera-wireless.com
• Phone: 1-800-349-4478 (U.S. and Canada)
or 1-858-882-1401. Customer support
phone numbers are also available in the
following countries.
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider.
• The actual error message or problem
you are experiencing.
• The steps you took to reproduce the problem.
Argentina: 0-800-666-0052
Australia: 1-800-507-000
Brazil: 0-800-55-2362
Chile: 800-43-1212
Colombia: 01-800-700-1546
India: Toll free:1-600-121214
Toll: 0124-284-5000
Mexico: 001-866-650-5103
New Zealand: 0-800-990-100
Panama: 001-800-201-1984
Peru: 0-800-51-934
Puerto Rico: 1-866-664-6443
Venezuela: 0-800-100-2640
82-G1655-1EN.book Page 52 Friday, July 21, 2006 10:47 AM