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Accessories
To purchase accessories for your phone, such as
a hands-free headset, carrying case, or car power
adapter, visit
www.virginmobileusa.com.
Activate your Account
Before using your phone, you need to activate its
service with Virgin Mobile. To activate your Virgin
Mobile account:
• Go to www.virginmobileusa.com and
click on
Activate.
• Call Virgin Mobile At Your Service at
1-888-322-1122.
Find the Serial Number
To activate your Virgin Mobile account, you need
your phone's serial number.
From the main screen, select Menu >
Tools & Settings > Phone info >
My phone number
to find your phone's
serial number.
You can also enter ##6343# from the main screen
and select
MEID to display your phone’s serial
number. The decimal MEID appears at the top of
the screen.
Program your Phone
Once you have activated your account, you need
to program your Virgin Mobile phone number
into your phone. When ready, follow these steps:
1. Turn on your phone.
2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#).
3. Select Activate phone.
4. To activate your phone, select Yes at
the prompt.
5. When your phone connects to the network,
select
Start at the prompt.
6. When your phone displays your new Virgin
Mobile phone number, write it down.
7. Select Finish to complete the activation
process. Your phone restarts by itself.
It may take a couple hours for Virgin Mobile to set
you up on their network. They will send you a text
message to let you know when you can start
making calls. It may also take up to 4 hours for
VirginXL, Voicemail, and Top-Up
features to work.
82-R5601-1EN.book Page 4 Tuesday, June 16, 2009 12:47 PM