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40 Check your Account Balance
8 My Account
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
www.virginmobileusa.com.
Check your Account Balance
You can check your Virgin Mobile account status
in two ways.
• From the main screen, scroll up.
• From the main menu, select My Account.
Your account information appears with Top-Up
information relative to your selected plan. When
your account is low or empty, you receive a
notification to Top-Up.
Note: Additional charges may apply for multiple
balance checks in one day. Visit
www.virginmobileusa.com for more details.
Top-Up your Account
Top-Up is how you add money to your Virgin
Mobile account. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card from one of the thousands of
retailers that carry them or register your debit
card, credit card, or PayPal account at
www.virginmobileusa.com.
Note: You cannot register a debit or credit
card from your phone, and must register
online first before you can Top-Up with this
method via the phone.
When your balance is low, you can Top-Up your
Virgin Mobile account from your phone.
Top-Up with a Top-Up Card
1. From the main menu, select My Account.
2. Scroll down to the Top-Up link and press
the
OK key.
3. Enter your Account PIN and select Done.
4. Scroll down to select Login and press the
OK key.
5. Enter your Top-Up card’s PIN number and
press the
OK key.
6. Scroll down to select Top-Up Now and
press the
OK key.
7. You are now Topped-Up. Press the
End key to exit.
Top-Up with a Debit Card, Credit
Card, or PayPal Account
1. From the main menu, select My Account.
2. Scroll down to the Top-Up link and press
the
OK key.
3. Enter your Account PIN and select Done.
82-R5601-1EN.book Page 40 Tuesday, June 16, 2009 12:47 PM