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unlock pattern.
If you haven’t created a Google account
on the phone or you forgot your PIN or
Password, you need to perform a hard reset.
n
Caution
If you perform a hard reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.
Turn the power off.1
Press and hold the following keys at the 2
same time for 8 seconds: Down Volume
Key
+ Power/Lock Key
Release the keys when the FACTORY HARD 3
RESET screen appears.
Read the warning and press the 4 Power/
Lock Key
to confirm. Press any
other key to cancel.
Press the 5 Power/Lock Key
to
confirm once more or press any other key
to cancel.
Your device will perform a hard reset.6
5. Using Safe Mode and Hard
Reset
Using Safe mode
To recover your phone when malfunctioning.
Turn off your phone and reboot. When 1
you see the booting animation (Rethink
Possible
SM
) press and hold the
Menu/
Search
Key
. Your main screen will
then be displayed with the words "Safe
mode" in lower left corner.
From the Home screen, tap the 2
Menu/
Search Key
and tap
Settings
>
Applications
>
Manage applications
.
Tap one of the available tabs at the top of 3
the screen and select the application you
wish to uninstall.
Tap 4
Uninstall
and
OK
to confirm.
After uninstalling the application, turn off 5
and reboot your phone.
Using Hard Reset (Factory Reset)
If using Safe Mode does not restore your
phone to the original condition, use a Hard
Reset to initialize your phone.
Turn the power off.1
Important notice