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Message Possible causes Possible corrective measures
Codes do not
match
To change a security
code, you will need
to confirm the new
code by re-entering
it.
If you forget the code, contact
your service provider.
The two codes you
have entered do not
match.
No applications
can be set
Not supported by
service provider or
registration required.
Contact your service provider.
Calls not available
Dialling error New network not authorized.
New Micro SIM card
inserted.
Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or
reset limit with PIN2.
Phone cannot be
switched on
Power/Lock Key
pressed too briefly.
Press the Power/Lock Key for
at least two seconds.
Battery is not
charged.
Charge battery. Check the
charging indicator on the
display.