8
Support
■ Help application
Your device has context-sensitive help. You can access the help from an
application or from the main menu.
To access help when an application is open, select Options > Help. To switch
between help and the application that is open in the background, select and hold
Menu. Select Options and from the following options:
Topic list — to view a list of available topics in the appropriate category
Help category list — to view a list of help categories
Search by keyword — to search for help topics using keywords
To open help from the main menu, select Menu > Applications > Help. In the list
of help categories, select the desired application to view a list of help topics. To
switch between the help category list, indicated with , and a keywords list,
indicated with , scroll left or right. To display the related help text, select
it.
■ Issues with your device
If you have operational issues with your device, try the following before taking it
to a service point:
Reset the device
Switch the device off, remove the battery, reinsert it, and switch the device on.
Restore original factory settings
Select Menu > Settings > Phone sett. > General > Factory settings. Your
documents and files are not deleted.
Visit the Nokia support website
Check www.nokia.com/support or your local Nokia website for the latest guides, additional
information, downloads, and services related to your Nokia product.
On the website, you can get information on the use of Nokia products and
services. If you need to contact Nokia Care services, check the list of local Nokia
Care contact centres at www.nokia.com/customerservice.