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If the phone memory is getting full, first check for and remove things you no longer need:
• Text, multimedia, and mail messages
• Contact entries and details
• Apps
• Music, photos, or videos
Remove temporary files to free up space
Tap phone > temporary files > delete. To delete temporary files and other data from just your
browser, tap Internet Explorer settings > delete history.
Delete an app from your phone
You can remove installed apps that you no longer want to keep or use, to increase the amount of
available memory.
1. On the start screen, swipe left to the apps menu.
2. Tap and hold the app, and tap uninstall. You may not be able to remove some apps.
If you remove an app, you may be able to reinstall without buying again, as long as the app is available
in Store.
If an installed app depends on a removed app, the installed app may stop working. For details, see
the user documentation of the installed app.
Delete a game from your phone
To uninstall a game, tap games, tap and hold the game, and tap remove.
Copy content between your phone and computer
Copy photos, videos, and other content created by you between your phone and computer.
Tip: If your computer is a Mac, install the Windows Phone app from the Mac App Store.
If you want to transfer your photos to a Mac, it is recommended that you use the Nokia Photo
Transfer for Mac app, which you can download from www.nokia.com.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to your
phone.
Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of your
phone, double-click the name of the phone. There are separate folders for documents,
downloads, music, pictures, ringtones, and videos.
3. Drag and drop items from your phone to the computer, or from your computer to the phone.
Make sure you put the files in the right folders on your phone.
Tip: If your computer's operating system is Windows 7, Windows 8, or later, you can also use
the Windows Phone app. Windows 8 and later operating systems install the app automatically
when you connect your phone to your computer. With Windows 7, you can download it from
www.windowsphone.com.
For info on which app works with which computer, see the following table:
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