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Copy a file
In Files, select and hold the file you want to copy, and from the pop-up menu, select
the desired option and the target memory and folder.
If you connect a hard drive that requires more power than your phone can supply, an
error message is displayed. You need to connect an external power source to the hard
drive.
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Support
When you want to learn more about how to use your product or you are unsure how
your phone should function, read the user guide in your phone. Select
> User
guide.
You may also be interested in the Nokia Support Video channel in YouTube.
If this does not resolve your issue, do one of the following:
• Reboot your phone. Switch off the phone, and remove the battery. After about a
minute, replace the battery, and switch on the phone.
• Update your phone software
• Restore the original factory settings
If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia-
asia.com/repair. Before sending your phone for repair, always back up your data, as
all personal data in your phone may be deleted.
Access codes
PIN or PIN2 code
(4-8 digits)
These protect your SIM card against unauthorised use or are
required to access some features.
You can set your phone to ask for the PIN code when you switch
it on.
If not supplied with your SIM card or you forget the codes,
contact your service provider.
If you enter the code incorrectly three times in a row, you need
to unblock the code with the PUK or PUK2 code.
PUK or PUK2 code These are required to unblock a PIN or PIN2 code.
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