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Q: Why do missing, discolored, or bright dots appear on the screen every time
I switch on my device?
A: This is a characteristic of this type of display. Some displays may contain pixels
or dots that remain on or off. This is normal, not a fault.
Q: Why can’t I find my friend’s device while using Bluetooth connectivity?
A: Check that both devices are compatible, have activated Bluetooth connectivity,
and are not in hidden mode. Check also that the distance between the two devices
is not over 10 meters (33 feet) and that there are no walls or other obstructions
between the devices.
Q: Why can’t I close a Bluetooth connection?
A: If another device is connected to your device, you can close the connection using
the other device or by deactivating Bluetooth connectivity. Select Menu > Ctrl.
panel > Connectivity > Bluetooth and Bluetooth > Off.
Q: Why can't I see a wireless LAN (WLAN) access point even though I know I'm
within its range?
A: Check that the Offline profile is not in use in your device.
The WLAN access point may use a hidden service set identifier (SSID). You can only
access networks that use a hidden SSID if you know the correct SSID, and have
created a WLAN access point for the network on your Nokia device.
Check that the WLAN access point is not on channels 12-13, as they cannot be
associated with.
204 Troubleshooting