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Section 4B: Terms & Conditions / Warranty 213
negotiable instrument endorsed by you and returned unpaid by a financial
institution for any reason. You may be charged fees for certain methods of payment.
Late Payment Charges. Payment is past due if we do not receive it by the due date
shown on your invoice. Any payment for Services and equipment not made when
due accrues late charges until paid at the rate of 5% per month or at the highest
rate allowed by law. Acceptance of late or partial payments (even if marked “paid
in full”) does not waive our right to collect all amounts that you owe us. If your
Service has been suspended due to non-payment, you may be charged a
reactivation fee.
Disputed Charges. You must raise any dispute that you have about any charges
invoiced to you within 15 days of the date of the invoice or you have accepted the
invoice. You may notify us of any dispute by notifying PCS Customer Service
Solutions. Calls to our sales or general business offices are not notice of a dispute. If
disputed invoice procedures are described on the invoice, you must follow them.
Account Spending Limit. If we agree to provide Services to you on an Account
Spending Limit basis, we will tell you your Account Spending Limit before we start
Services to your Number, or as reasonably practicable after the limit is imposed. If
we require a deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment for Services
(see Deposits). Charges for Services accrue against your Account Spending Limit as
they are incurred. We may charge an initial ASL start up fee. We may charge a
monthly ASL service fee, in addition to your recurring monthly service charge. We
may suspend Services to your Number without prior notice to you when your
account balance reaches your Account Spending Limit. Services are restored when
you have paid any past due balance and pay a specified minimum amount to reduce
your account balance below your Account Spending Limit. We may change this
minimum amount at any time upon notice to you. You may pay any past due balance
and the minimum amount by any method authorized by Sprint. Contact PCS
Customer Service Solutions for information about authorized methods of making
these payments. We may charge you a fee for calls that involve our live customer
care services. If we provide Services to you on an Account Spending Limit basis,
Services and coverage may be limited in certain ways. You must pay all charges for
Services even if they exceed the amount of your Account Spending Limit.
Clear Pay. If we agree to provide Services to you as a Clear Pay customer, we may
suspend Services to your Number without prior notice to you immediately when
your bill becomes past due. Even if your bill is not past due, we may suspend
services if your unpaid usage exceeds $125 or another amount to be determined
by your past credit or usage history. If we require a deposit for you to establish or
keep Services as a Clear Pay customer, we will hold the deposit as partial
guarantee of payment for Services (see Deposits, below). Contact PCS Customer
Service Solutions for information about authorized methods of making these
payments. We may charge you a fee for calls that involve our live customer care
services. If we provide Services to you on as a Clear Pay basis, Services and
coverage may be limited in certain ways. You must pay all charges for Services
whether or not your Services are suspended or terminated.