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Troubleshooting
Should any problem persist contact your dealer.
Problem Cause Remedy
Phone will not switch on
Check that the battery is fully charged and correctly
connected to the phone
Extremely short battery life for a
new battery
The network you are using and the
condition of the battery can affect
battery life
Short battery life for an old battery The battery has worn out Replacewith a new fully charged battery
The charging indicator does not
light, the battery level indicator
does not appear and the phone
cannot be switched on when
charging
The battery is not attached to the
phone or when the battery has
been deeply discharged the phone
will take a short time until the
indicator lights
Leave the phone charging the battery for a few
minutes before the indicator is lit and attempting to
switch it on
Battery fails to charge
The battery is not attached to the
phone
Ensure the battery is fitted to the phone prior to
commencing charging.
Battery has been connected to the
phone after the Fast Travel
Charger has been switched on
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Troubleshooting