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Important Error Messages
These are some of the most important error messages which may be displayed:
Area Not Allowed Roaming in the selected area is not allowed
Network Not Allowed Roaming with the selected network is not allowed
Security Failure
The network has detected an authentication failure because your SIM is not registered with that
network - contact your service provider
SIM Blocked / Contact Service
provider
The SIM is blocked because one of the PIN/PIN2 unblocking keys (PUK/PUK2) has been
entered incorrectly ten times - contact your service provider
SIM Error
The phone has detected a problem with the SIM - switch the phone off and then back on; if the
message is still displayed contact your service provider
SIM Invalid
The SIM has failed one or more of the SIM personalisation checks - contact your service
provider
Function Unavailable
The selected feature is either not supported by the SIM or is not available with the current
subscription - contact your service provider
PIN2 Invalidated
The PIN2 is blocked permanently because the wrong PUK2 has been entered ten times,
services controlled by PIN2 cannot be used - contact your service provider
Message Rejected Store Full
A message has been received but the message store is full - to receive messages, delete some
of the currently stored messages or set messages to Auto Delete
Phone Number Too Long
(Max:20)
The edited or newly created Phonebook number is too long for the SIM
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Troubleshooting
Troubleshooting