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FAQ
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A
• Apply the same instructions for WPA-PSK TKIP and WPA2-
PSK AES.
If you know the connection is open set ‘open’ in ‘Menu’ >
‘WLAN’ > ‘WLAN settings’ > ‘edit act. Settings’ > ‘SSID secu-
rity’ > ‘Security’.
• If you know the connection is encrypted set ‘WEP’ in ‘Menu’ >
‘WLAN’ > ‘WLAN settings’ > ‘edit act. Settings’ > ‘SSID secu-
rity’ > ‘Security’. Then set the ‘WEP key 1’ with your WEP key
value.
• Re-type the encryption on the DP-L10
• Check if the Access Point is enabling filtering policy (Access
Control List). In this case you need to include your DP-L10 in
the Access Point ACL (please contact the service provider)
• IP not valid
b The IP address appears as 0.0.0.0
w Workaround:
the problem concerns your access point configura-
tion. Set ‘Automatic’ in ‘Menu’ > ‘WLAN’ > ‘WLAN settings’ > ‘edit
act. Settings’ > ‘IP settings’ and retry the connection.
w Check your Access Point configuration: if it does not support the
DHCP server functionality, set ‘Manual’ in ‘Menu’ > ‘WLAN’ >
‘WLAN settings’ > ‘edit act. Settings’ > ‘IP settings’ and insert an IP
address included in Access Point subnet mask; retry the connec-
tionn
2) VoIP connection problems
The WiFi connection is available but the VoIP service is not available: check
the ‘Register server’ value in ‘Menu’ > ‘WLAN’ > ‘SIP status’.
Note: to change the SIP configuration parameters the WLAN profile must be
different from ‘All profiles’ (‘Menu’ > ‘WLAN’ > ‘WLAN settings’ > ‘Active
Settings’)
• SIP not ready
b VoIP initialization failed, e.g. phone didn’t get IP address, DNS
resolving failed.
w Workaround:
wait for some minutes and retry the connection
Check the SIP configuration parameters in ‘Menu’ > ‘WLAN’ > ‘SIP
settings’ the following field:
VoIPon Solutions www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0) 1245 600560