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1: Messages
24 User Guide
Empty the deleted messages folder on your computer
from your handheld
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Message List Options screen appears.
4. Click the trackwheel. A menu appears.
5. Click Purge Deleted Items. A dialog box appears.
6. Click Yes. The Deleted Items folder on your computer is
emptied.
Reconciling email messages
When email messages are reconciled, any message that you open,
file, or delete on your handheld is also opened, filed, or deleted on
your computer depending on how you set your message options.
If wireless email reconciliation is not enabled on your handheld,
you must use the BlackBerry Desktop Software to reconcile your
handheld and desktop messages. Refer to the Desktop Software:
Intellisync Help for more information.
Prerequisite: To delete messages from the Deleted Items folder on your
computer, the following requirements must be met:
•Your handheld must be enabled for wireless email reconciliation on the
BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange.
Refer to "Set message options" on page 19 for more information.
Note: If you use Lotus Notes, the opened and unopened status of messages
is not reconciled between your computer and your handheld.
Note: If you use Microsoft Outlook, and you use personal folders to manage
email messages, you must reconcile your personal folders manually by
connecting your handheld to the computer and using the desktop software,
even if you have enabled wireless email reconciliation. Refer to the
Desktop
Software Intellisync Help
for more information.