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Troubleshooting
Quality reception when calling
Avoid placing your fingers on the top of the phone, where the aerial is
integrated: the phone will have to use full strength to establish a quality
transmission.
Impossible to send message
Check that the message centre number is correctly entered.
To do so, please select the menu
Messages
, select
Options
, select
MSG
centre n°
and check the number entered. Please contact your network
provider to get this number.
No answer phonebox
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phone using the information
provided by the operator.
Check that the SIM card used offers this service. Try to make a call to check
that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to
the
Calls
menu, select
Voicemail
and check the number. Otherwise, enter
your operator’s answer phone centre number.
If answer phone icon flashing
Call the answer phone and listen to the new messages to make it disappear.
In WAP context:
SERVER NOT ANSWERING
message
Switch off and then switch phone back on.
Logon to home page impossible
In the
WAP
menu,
Clear the cache
.
Operator name does not appear on
screen
Go into the
Settings
menu, select
Networks
, then
Selection
. Wait until the
operator appears, select it and validate.
If the Operator logo is present (depending on model), activate the display
(
Settings/Display/Operator logo
).
How do I (un)lock the keypad?
Press the key, then the navigation stick.
How do I switch to silent mode?
Hold the key down unless ring tone sounds, when a short touch is
enough.
P
ROBLEM
- S
ITUATION
A
CTIONS