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Sprint Subscriber Agreement: General Terms and Conditions of Service 77
Terms and Conditions
unsolicited commercial voice, text, SMS, or other message; (d) to infringe on the copyright of another, or
upload or transmit any “virus,” “worm,” or malicious code; or (e) in any way prohibited by the terms of
our Services, the Agreement or our Policies.
Your Device, Number & E-mail Address; Caller ID
We don’t manufacture any Device we might sell to you or that is associated with our Services, and we
aren’t responsible for any defects, acts or omissions of the manufacturer.
The only warranties on your
Device are the limited warranties given to you by the manufacturer directly or that we pass through.
Your Device is designed to be activated on the Sprint network and in other coverage areas we make
available to you. As programmed, it will not accept wireless service from another carrier. Except for any
legal right you may have to port/transfer your phone number to another carrier, you have no and cannot
gain any (for example, through publication, use, etc.) proprietary, ownership or other rights to any phone
number, identification number, e-mail address or other identifier we assign to you, your Device or your
account. We’ll notify you if we decide to change or reassign them. Your CDMA Sprint PCS phone has a
software programming lock that protects certain of the handset’s operating parameters against
unauthorized reporgramming. If you wish to obtain the software program lock code for your CDMA Sprint
PCS phone, please visit Sprint.com or call 1-888-211-4727 for information and eligibility requirements.
Porting/Transferring Phone Numbers
We don’t guarantee that number transfers to or from us will be successful. If you authorize another carrier
to transfer a number away from us, that is considered a request by you to us to terminate all of the
Services associated with that number.
You’re responsible for all charges billed or incurred prior to
deactivation and for any applicable Early Termination Fees.
Coverage; Where Your Device Will Work
Our coverage maps are available at our stores and on our website. The specific network coverage you
get will depend on the radio transmissions your Device can pick up and Services you’ve chosen.
Our
coverage maps provide high level estimates of our coverage areas when using Services outdoors
under optimal conditions. Coverage isn’t available everywhere. Estimating wireless coverage and
signal strength is not an exact science. There are gaps in coverage within our estimated coverage
areas that, along with other factors both within and beyond our control (network problems, software,
signal strength, your Device, structures, buildings, weather, geography, topography, etc.), may result
in dropped and blocked connections, slower data speeds, or otherwise impact the quality of Service.
Services that rely on location information, such as E911 and GPS navigation, depend on your Device’s
ability to acquire satellite signals (typically not available indoors) and network coverage.