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84 Sprint Subscriber Agreement: General Terms and Conditions of Service
You Agree We Are Not Responsible For Certain Problems
You agree that neither we nor our vendors, suppliers or licensors are responsible for any damages
resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide
Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for
example, dropped, blocked, interrupted calls/messages, etc.); (c) traffic or other accidents, or any health-
related claims relating to our Services; (d) Data Content or information accessed while using our
Services; (e) an interruption or failure in accessing or attempting to access emergency services from a
Device, including through 911, Enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location
information services, (g) information or communication that is blocked by a spam filter, or (h) things
beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake,
hurricane, etc.), riot, strike, war, terrorism or government orders or acts.
You Agree Our Liability Is Limited - No Consequential Damages.
TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS
YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF
THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES
ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY
NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE
SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS
OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES.
DISPUTE RESOLUTION
We Agree To First Contact Each Other With Any Disputes
We each agree to first contact each other with any disputes and provide a written description of the
problem, all relevant documents/information and the proposed resolution. You agree to contact us with
disputes by calling or writing us as instructed on your invoice. We will contact you by letter to your billing
address or on your Device.
Instead Of Suing In Court, We Each Agree To Arbitrate Disputes
We each agree to finally settle all disputes (as defined and subject to any specific exceptions below) only
by arbitration. In arbitration, there’s no judge or jury and review is limited. However, just as a court would,
the arbitrator must honor the terms and limitations in the Agreement and can award the same damages
and relief, including any attorney’s fees authorized by law. The arbitrator’s decision and award is final and