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Sprint Subscriber Agreement: General Terms and Conditions of Service 83
Terms and Conditions
structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability
to access your Device’s location information and use of location-sensitive services. The terms and
conditions of any location-sensitive service that you purchase from us may provide more information
about how location information is used and disclosed. Use of some of location-sensitive services may
require network coverage.
If any Device on your account uses a location-sensitive service, you (the
account holder) authorize the end user to download, access and use location-sensitive services and
agree to clearly and regularly notify the end user of your device that their location may be tracked or
discovered.
For additional information on location-sensitive services, see our Privacy Policy at our
website.
911 Or Other Emergency Calls
Public Safety Officials advise that when making 911 or other emergency calls, you should always be
prepared to provide your location information.
Unlike traditional wireline phones, depending on a
number of factors (e.g., whether your Device is GPS enabled, where you are, whether local emergency
service providers have upgraded their equipment, etc.), 911 operators may not know your phone
number, your location or the location of your Device. In certain circumstances, an emergency call may
be routed to a state patrol dispatcher or alternative location set by local emergency service providers.
Enhanced 911 service (“E911”), where enabled by local emergency authorities, uses GPS technology to
provide location information. Even when available, however, E911 does not always provide accurate
location information. If your Device is indoors or for some other reason cannot acquire a satellite signal,
you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing
911 – you should follow voice prompts when interacting with emergency service providers employing
IVR systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen because you may be responsible for usage charges
before you notify us of the alleged loss or theft. You agree to cooperate if we choose to investigate the
matter (provide facts, sworn statements, etc.). We may not waive any Early Termination Fees if you
choose to terminate Services as a result of loss or theft of your Device.
Disclaimer of Warranties
WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE
EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT
OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR
DEVICE). WE DON’T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND DON’T
AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF.