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SettingUpService
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If activation is still unsuccessful, please call
Sprint Customer Service at
1-888-211-4727from
another phone for assistance.
Activating Your Phone If You Have Canceled the Activation
If you press while activating your phone, the activation will
be canceled and you will be required to activate it from the
main menu.
To activate your phone from the main menu:
1. Select >Settings > More… > Data > Update Profile.
2. Follow the onscreen instructions.
Unlocking Your Phone
1. Press to turn the phone on.
2. Press Unlock(leftsoftkey).
3. Enter your four-digitlock code. (For security purposes,
the code is not visible as you type.)
Tip
If you can’t recall your lock code, try using the last four digits
of your wireless phone number. If this doesn’t work, call Sprint
Customer Service at 1-888-211-4727.
Note
To select a softkey, press the softkey button directly below the
softkey text that is displayed at the bottom left and bottom
right of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not be
displayed if there is no corresponding action available.
Note
If the phone is not activated after having performed the steps
above, please call Sprint Customer Service at
1-888-211-4727.
Note
Do not press ENDwhile the phone is being activated.
Pressing
ENDcancels the activation process.
Section 1A: Setting Up Service 5