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70 Troubleshooting
Check the profile. See To select a
profile on page 63.
Check the divert call options. See
To divert calls on page 38.
The phone cannot be detected
by other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on. Make sure the visibility
is set to show phone. See To turn the
Bluetooth function on on page 29.
I cannot synchronise or transfer
content between my phone and
my computer, when using the USB
cable.
The cable or software that came
with your phone has not been properly
installed. Go to
www.sonyericsson.com/support
to read Getting started guides which
contain detailed installation instructions
and troubleshooting guides.
I have forgotten my code memo
passcode
If you forget your passcode, you must
reset the code memo. This means that
all entries in the code memo are
deleted. The next time you enter the
code memo, you must proceed as if
you are opening it for the first time.
To reset code memo
1 From standby select Menu > Organizer
> Code memo.
2 Enter an incorrect password 3 times.
3 Reset code memo? appears.
4 Select Yes.
Where can I find the regulatory
information such as my IMEI number
if I cannot turn on my phone?
Error messages
Insert SIM
There is no SIM card in your phone or
you may have inserted it incorrectly.
See To insert the SIM card on page 8.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator.
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