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85Troubleshooting
Master reset
The changes that you have made
to settings and the content that you
have added or edited, will be deleted.
If you select Reset settings, the
changes that you have made
to settings will be deleted.
If you select Reset all, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1 From standby select Menu } Settings
} the General tab } Master reset.
2 } Reset settings or } Reset all.
3 When instructions appear } Continue.
Error messages
Insert SIM
Possible cause: There is no SIM card
in the phone or you may have inserted
it incorrectly.
Solution: Insert a SIM card
% 5 To insert the SIM card.
Possible cause: The SIM card
connectors need cleaning.
Solution: Remove the SIM card and
clean it. Also check that the card is not
damaged so that you cannot connect
it to the phone connectors. If that
is the case, contact your network
operator to ask for a new SIM card.
Insert correct SIM card
Possible cause: The phone is set
to only work with certain SIM cards.
Solution: Check if you are using the
correct operator SIM card for your
phone.
If you select Reset all, content such
as melodies and pictures that you have
downloaded, received or edited is also
deleted.