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83Troubleshooting
I do not understand the language
in menus
Possible cause: The wrong language
is set in the phone.
Solution: Change the language
% 17 Phone Language.
I cannot turn on the phone
Possible cause: The battery is
discharged.
Solution: Recharge the battery
% 6 To charge the battery.
Solution: Turn the phone on with the
charger attached. If the phone starts,
restart the phone with no charger
attached.
I cannot charge the phone or battery
capacity is low
Possible cause: The charger is not
properly connected to the phone.
Solution: Make sure that the charger
connector clicks properly into place
when connected
% 6 To charge the
battery.
Possible cause: The battery connection
is poor.
Solution: Remove the battery and clean
the connectors. You can use one of
the following lightly soaked in alcohol;
a soft brush, a cloth or a cotton bud.
Make sure that the battery is completely
dry before you put it back. Check that
the battery connectors in the phone
are not damaged.
Possible cause: The battery is worn
out and needs to be replaced.
Solution: Try another battery and
charger for the same phone model,
or visit your retailer and ask them to
verify if the battery and charger are
working properly.
The phone turns itself off
Possible cause: The button
has been pushed unintentionally.
Solution: Turn on the automatic key
lock, or lock the keypad manually
% 81 Keypad Lock.
Possible cause: The battery connection
is poor.
Solution: Make sure the battery is
inserted correctly
% 5 To insert SIM
card and battery.
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