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84 Troubleshooting
I cannot use SMS/text messages
on my phone
Possible cause: Settings are missing
or incorrect.
Solution: Contact your service provider
to find out the correct SMS service
center setting
% 36 Text Messaging
(SMS).
I cannot use MMS/picture messages
on my phone
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your service
provider.
Possible cause: Settings are missing
or incorrect.
Solution:
% 8 Help in Your Phone or
go to www.sonyericsson.com/support,
choose your phone model, then choose
your region and country, Phone setup,
MMS and select a phone model.
Select the MMS setting to download
to your phone.
I cannot use the Internet
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your service
provider.
Possible cause: Internet settings
are missing or incorrect.
Solution:
% 8 Help in Your Phone or
1 Go to www.sonyericsson.com/support.
2 Select a region and a country.
3 Select the Phone setup tab, and select
a phone model.
4 Select the WAP setting to download
to your phone.
The phone cannot be detected by
other users via Bluetooth wireless
technology
Possible cause: You have not turned
the Bluetooth function on.
Solution: Make sure that the Bluetooth
function is on and visibility is set to
show phone
% 71 To receive an item.
I cannot synchronize or transfer
data between my phone and my
computer, when using the USB cable
provided
Possible cause: The cable has not
been properly installed and detected
on your computer. The software that
came with your phone has not been
properly installed on the computer.
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