Filter
Top Products
85Troubleshooting
Solution: Go to
www.sonyericsson.com/support,
choose your phone model, then
choose Product information – Getting
started. The guide Synchronizing the
phone with a computer contains
installation instructions and a
troubleshooting guide, that may
assist you in solving the problem.
Master reset
The changes that you have made
to settings and the content that you
have added or edited, will be deleted.
If you select Reset Settings, the
changes that you have made to settings
will be deleted.
If you select Reset All, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1 From standby select Menu } Settings
} the General tab } Master Reset.
2 } Reset Settings or } Reset All.
3 When instructions appear } Continue.
Error messages
Insert SIM.
Possible cause: There is no SIM card
in the phone or you may have inserted
it incorrectly.
Solution: Insert a SIM card
% 5 To insert SIM card and battery.
Possible cause: The SIM card
connectors need cleaning.
Solution: Remove the SIM card and
clean it. Also check that the card is not
damaged so that you cannot connect
it to the phone connectors. In that case,
contact your service provider to ask
for a new SIM card.
Insert correct SIM card.
Possible cause: The phone is set to
only work with certain SIM cards.
Solution: Verify whether you are using
the correct operator SIM card for your
phone.
Wrong PIN./Wrong PIN2.
Possible cause: You have entered
your PIN or PIN2 incorrectly.
Solution: Enter the correct PIN or PIN2
} Yes
% 80 SIM Card Lock.
If you select Reset All, content such as
melodies and pictures that you have
downloaded, received or edited is also
deleted.
This is the Internet version of the user's guide. © Print only for private use.