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Section 1A. Setting Up Service 3
Activating Your Phone
If you purchased your phone at a Sprint Store, your phone
should be activated and ready to use.
If you received your phone in the mail and it is for a new
Sprint account or a new line of service, you need to take a
few steps to activate your phone.
1. After turning the phone on, press > Web.
(There is no charge to use this service during
activation.)
2. Follow the onscreen prompts to update your profile
and activate your phone. A message is displayed
when the process is completed.
3. Your phone should power off and then back on. If
this does not occur, press and hold to power
the phone off and then press and hold to power
the phone back on.
4. To confirm your activation, make a phone call.
If you received your phone in the mail and you are activating
a new phone for an existing number on your account,you
will need to contact Sprint Customer Service to activate
your new phone. There are two activation options:
Ⅲ
From your computer’s web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your phone.
When you are finished, complete steps 1–5 in
option B above.
Ⅲ
Press from your new phone to
contact Sprint Customer Service to complete the
phone activation.
When you have finished, make a phone call to confirm
your activation.
Tip
Do not press ENDwhile the phone is being
activated. Pressing
END cancels the activation
process.
Note
Your phone’s battery should have enough charge
to turn on, find a signal, set up your voicemail, and
make a call. You should fully charge your battery as
soon as possible. See “Charging the Battery” on
page 17 for details.
Setting Up Service