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UK Warranty
PANASONIC GSM MOBILE TELEPHONE
WARRANTY TERMS
1. This warranty is in addition to and does not in any way affect any statutory or
other rights of consumer purchasers. This warranty applies to the United
Kingdom, Isle of Man & Channel Islands only, for users in Eire, please contact
your retailer or supplier. The warranty period is 12 months from date of
purchase and is applicable to the original purchaser only.
2. The product is approved for use on GSM mobile telephone system and should
only be used for normal purposes and in accordance with the standard
operating instructions.
3. The warranty covers breakdowns due to manufacturing or design faults; it does
not apply to damage, however caused, wear and tear, neglect, incorrect
adjustment or repair, or to any items of a limited natural life.
4. In the event of failure, please take the following action:
• Refer to the instruction book in order to identify and possibly correct the
problem.
• If the problem is due to coverage, reception or billing, please contact your air
time retailer or service provider whose number can be found from your
monthly invoice.
• If you cannot resolve the problem, contact the Panasonic Helpline on 08705
159159. Before you telephone have the following information to hand:
• The model and serial number of your telephone, and its phone number
• Your full address and post code
• A copy of your original invoice, receipt or bill of sale for the purchase of
the telephone.
5. If the problem cannot be resolved over the telephone, arrangements will be
made to repair the telephone. Remove the SIM from the telephone and store it
in a safe place. Please pack the telephone suitable for transit. Including in the
packing:
• The mobile telephone
• The rechargeable battery
• AC Adaptor
• A copy of your invoice, receipt or bill of sale. (Note; it is the customers
responsibility to provide proof of warranty)
6. Panasonic will use reasonable endeavours to ensure your telephone is returned
to you within a maximum of 5 working days from reporting the fault to the
Helpline. Please note that delays in transit may be encountered for Channel
Islands, Northern Ireland, Isle of Man, Scottish Islands and other islands.
7. Your sole and exclusive remedy under this guarantee against us is for the repair,
or at our option the replacement, of the product, or any defective part or parts.
No other remedy, including, but not limited to, incidental or consequential
damage or loss of whatsoever nature shall be available to the purchaser.
8. Rechargeable batteries have a limited natural life, in order to prolong their life
they should only be used and charged as shown in the instruction book.
Replacement batteries may be purchased either from your retailer or the
Helpline number shown overleaf.
G4MDS-050I