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The display shows SIM failure
Check that the SIM card has been inserted
correctly. If the problem persists, your SIM card
may be damaged. Contact your operator.
When attempting to use a feature in
the menu, the display shows NOT
ALLOWED
Some features are network dependent. They are
only available, therefore, if the network or your
subscription supports them. Contact your
operator for detailed information on this
subject.
The display shows INSERT YOUR
SIM CARD
Check that the SIM card has been inserted
correctly. If the problem persists, your SIM card
may be damaged. Contact your operator.
The autonomy of your phone seems
lower than indicated on the user
guide
The autonomy is linked to your settings (e.g.,
ringer volume, backlight duration) and the
features you use. To increase the autonomy, and
whenever possible, you must deactivate features
you do not use.
Your phone doesn’t work well in
your car
A car contains many metallic parts that absorb
electromagnetic waves which can affect the
phone’s performance. A car kit is available to
provide you with an external antenna and
enables you to make and receive phone calls
without handling the handset.
Check with the local authorities whether or not
you are allowed to use the phone while driving.