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8/ What is CNIP (Caller Name Identification)?
As with the CLI service, this new feature is dependent on the Network and it has to be activated by your
network operator (by subscription). It will allow you to have the name of the caller displayed upon an incoming
call.
This service may not be available from all operators yet.We advise you to check with your operator.
N.B. If the name of the caller is registered in your phonebook upon an incoming call it will be the name you
have registered which will be displayed and not the one provided by the operator.The data in your phone-
book will have priority over the operator’s data in this particular case.
The CNIP uses the same technology as for the CLI.Therefore the limits of this service are identical (please
refer to the questions related to CLI if the service is not working properly). Remember that it only works
with alphanumeric display.
9/ How many telephones can I have?
All items of telephone equipment have Ringtone Equivalence Number (REN), which is used to calculate the
number of items which may be connected to any one telephone line.
Your DECT 623/627 has a REN of 1.A total REN of 4 is allowed, if the total REN of 4 is exceeded, the tele-
phones may not ring.
With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
10/ My answering machine does not record the messages left by my callers. How do I solve this
problem?
Check the operator voice mail box is not activated. If it is activated, set the answering machine so that it
starts recording first (set up the number of rings before the answering machine switches on).
11/ Which are the conditions required to be able to send an SMS ?
You must first have a subscription to Caller Display (CLI) service from your network operator as well as an
SMS service subscription from the appropriate provider.
12/ Is it possible to write, read send or receive an SMS when the other handset is in
use (DECT 623 and DECT 627 multi-handset packs only)?
No it is not possible.
13/ What happens if I send an SMS to a fixed line with no SMS phone ?
The person could receive a voice message (SMS provider dependent).
14/ Is it possible to send an SMS to a fixed line in another country ?
This feature depends on your provider. Please contact your provider for more details.
15/ How can I get the SMS centre number ?
At least one SMS centre number is pre-programmed in your DECT 623/DECT 627. However, should you
need to store another number, other numbers can be set via the menu SMS/SMS Settings/SMS Center.
Please check the incoming and outgoing centre numbers with the SMS provider or from the enclosed
addendum to your phone user manual.
16/ When using my SMS-enabled Philips phone with another SMS-enabled phone on the same
line, can it cause any problems ?
Yes, this will prevent the phones from receiving SMS messages.You need to deactivate the SMS feature on
one of the phones.
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