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Getting Help 6:
This section provides a list of Polycom documents referred to in this guide as well as partner resources
you can use. If you are looking for help or technical support for your phones, the following types of
documents are available on the Polycom Voice Support site:
Quick Start Guides, which describe how to assemble phones.
Quick User Guides, which describe the basic phone features.
User Guides, which describe both basic and advanced phone features.
Administrator’s Guide, which provides instructions for installing, provisioning, and administering
Polycom phones.
Feature Descriptions and Technical Notifications such as Feature Profiles, Engineering Advisories,
Technical Bulletins, and Quick Tips which describe workarounds to existing issues and provide
expanded descriptions and examples.
Release Notes, which describe the new and changed features and fixed problems in the latest
version of the software.
Polycom and Partner Resources
For more information about installing, configuring, and administering Polycom products, refer to
Documents and Downloads on Polycom Support.
The Polycom Community
The Polycom Community gives you access to the latest developer and support information. Participate in
discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom
Community, create a Polycom online account. When logged in, you can access Polycom support
personnel and participate in developer and support forums to find the latest information on hardware,
software, and partner solutions topics.
Check out the Polycom Technology and Solution Developer’s Forum at the Polycom Community.