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User Guide for the SoundPoint IP 650 Desktop Phone
3 - 10
If the Call Recording and Playback feature is available and you plug a
removable USB flash drive into the USB port on your SoundPoint IP 650
(shown below), you can record active calls on your phone.
Recordings are stored as .wav files on the USB flash drive. You can record up
to 4 hours in one file. The approximate time remaining for recording (the free
space on the USB flash drive) is shown on the graphic display.
The Record soft key controls recording and is available:
• When there are one or more calls connected to your phone (you may need
to press the More soft key to see it)
• During an active call
• When calls are on hold
• During a consultative transfer or conference call
The Record soft key is not available:
• When there are no connected calls on your phone
• When you place a new call (to transfer or to conference)
• When the phone prompts you to answer an incoming call
If you put an active call on hold, recording pauses. Recording continues if the
called party puts you on hold. Recording stops if all active calls end, no matter
who ends the calls.