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User Guide for the SoundPoint IP 650 Desktop Phone
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You’ll receive pages on the paging groups you’re subscribed to as well as
Group 24 (Priority pages) and Group 25 (Emergency pages). If you enabled
Do Not Disturb, you’ll only receive Emergency pages. Non-emergency pages
won’t display or play on your phone.
Receiving Pages When You’re Not in an Active Call
If you receive a page and you’re not in an active call, the page displays in the
center of your screen and immediately plays, regardless of the paging priority.
While a page plays, you can:
•Hold the page.
• End the page. This ends the page at your phone only.
• Place a new call.
Receiving Pages During Active Calls
How you handle a page when you’re in an active call depends on the page
priority and if you’re allowed to receive a page when you’re in an active call.
If the page isn’t a Priority or Emergency page:
• If your phone is allowed to receive pages during active calls, the page
displays in the inactive call group as an active page and immediately
plays. You’ll hear both the original call and the page. To hear only the
page, hold or end the call.
• If your phone isn’t allowed to receive pages during active calls, the page
displays in the inactive call group as a held page.
To listen to the page, select the page appearance and press Accept soft key.
The active call will be held.
If it’s a Priority or Emergency page, the page displays in the inactive call group
as an active page and immediately plays. You’ll hear both the original call and
the page. To hear just the page, hold or end the call.
Adjusting the Volume of Pages
You can adjust the volume of pages while they play. During a page, press
either Volume Up or Volume Down to raise or lower the page volume.
If you adjust the volume of a non-emergency page, your phone will use the
adjusted volume for subsequent non-emergency pages. However, if you
adjust the volume of an Emergency page, your phone won’t use the adjusted
volume for subsequent Emergency pages. All Emergency pages play at the
same volume, until you adjust it.
Changing Where Pages are Played
While you send a page, you can pick up the handset or press Speakerphone
or the Headset key and continue speaking. You can also press the Microphone
Mute key to mute your audio so that the people receiving your page won’t
hear anything. This behavior is similar to a phone call.