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Set a device password, 250
Repair your media card or device memory
CAUTION: If you run the repair feature on your BlackBerry® device, your device might delete files that have errors from your media card or
device memory.
1. On the Home screen or in a folder, click the Options icon.
2. Click Memory.
3. Press the Menu key.
4. Click Repair.
5. Complete the instructions on the screen.
If your media card is still not repaired, you might want to reformat it.
Transferring and downloading media files
About transferring and synchronizing media files
You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and computer, or you can
use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.
If you want to manage and preserve the information associated with your media files when you transfer or synchronize files between your
device and your computer, use the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media
manager tool, see the help in the Roxio® Media Manager. For more information about using BlackBerry® Media Sync, see the help in BlackBerry
Media Sync.
If you want to transfer files quickly between your media card and computer, use mass storage mode or MTP. Use mass storage mode to transfer
all file types and MTP to transfer media files. Depending on your BlackBerry device model or your wireless service provider, mass storage mode
or MTP might not be supported.
If you transfer files to your media card using mass storage mode, MTP, or Bluetooth technology, your device does not encrypt the files. If you
transfer encrypted files from your media card using mass storage mode, MTP, or Bluetooth technology, you cannot decrypt the files on your
computer or on a Bluetooth enabled device. You can use the Roxio Media Manager to preserve encryption in media files that you transfer
between your computer and your device.
Supported audio and video file formats
Type File format
Audio
• .mp3
• .m4a
User Guide
Media
120