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9 term & payments – pay monthly
Service Plan with optional Orange
Care
9.1 Where you are connected to a service
plan which requires Orange Care to
be purchased as an optional extra the
Insurance and Warranty will come into
force 24 hours after you call to
request cover or 24 hours after we
receive your written request for cover
and will each have a minimum term of
12 months. Your confirmation of
Insurance cover will be sent to you
within 30 working days after the end
of the month in which cover becomes
effective.
9.2 Premiums will be invoiced monthly by
Orange on behalf of the Insurer on
your Orange account and must be
paid along with your Orange charges.
9.3 Premiums may be varied at any time
and will be effective 90 days after you
have been notified in writing or other
durable form, unless the premium is
varied at the annual renewal date of
the policy. If your premium is
increased you may terminate this
policy on not less than 10 days notice
(before your bill date). If you do not
give notice within one month of
notification of any increase you will be
taken to have accepted the increase.
9.4 In the event that any tax payable on
premiums should be increased or any
new tax imposed then such increase
or new tax may be passed onto you.
9.5 Where phones share an Orange
Group service plan then Orange Care
must be purchased separately for
each phone.
9.6 Any claim accepted under Orange
Care will be subject to an
reference
7 warranty - defective materials or
workmanship
7.1 If your phone (or parts thereof)
becomes defective due to faulty
materials or workmanship Orange will
(at its option) repair or replace it at no
charge (on payment of the
administration fee, if applicable, as
detailed in clause 9.6) provided that:
7.1.1 it has been used in accordance
with the operating instructions;
7.1.2 any repairs which may have
been, or are to be undertaken
have been arranged by Orange;
7.1.3 you have complied with the
foregoing terms and conditions;
7.1.4 the Orange phone is registered
and connected to the Orange
network in your name;
7.2 This Warranty is an extra benefit and
is additional to your legal rights;
7.3 Batteries only have a 12-month
warranty.
8 term & payments - Service Plan
inclusive of Orange Care
8.1 Where you are connected to a service
plan which includes Orange Care the
Insurance and Warranty will come into
force when you register the phone on
the Orange network. The Insurance
and Warranty will remain in effect for a
period of 12 months, unless you
switch to a different service plan as
indicated in clauses 11.2 and 11.6.
8.2 Orange Care cover may be purchased
separately once the initial period of 12
months has expired.
8.3 Where phones share an Orange
Group service plan then each phone
will be covered separately.
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