Safety, Regulatory & Legal 116
Hearing Aid Compatibility in the US
IntheUS,specifichearingaidcompatibility(HAC)performanceratingscanhelpclarifyhowcertain
wirelessphonesandhearingaidsmayperformtogether.HACcompliantwirelessphonesare
capableofworkingwithhearingaidsthathaveaminimalimmunityratingofatleast2.Theimmunity
ratingindicateshowsusceptibleahearingaidistopickingupinterferencefromadigitalwireless
phone.Itcanratetheperformanceofthehearingaidforeithermicrophoneand/ortelecoilcoupling.
Somehearingaidsaremoreimmunethanotherstothisinterferencenoise,andphonesalsovaryin
theamountofinterferencetheygenerate.TheUSperformanceratingsystemforHACcompliant
wirelessphonesisasfollows:
The“M”(microphone)indicatesthattheproducthasbeentestedandratedforacousticcoupling.
The"T"(telecoil)representsthattheproducthasbeentestedandratedforinductivecoupling.The
higherthe"M"or"T"rating,thelesslikelythehearingaiduserwillexperienceinterferencewhenthe
hearingaidissettotherespectivemicrophoneortelecoilmode.Thehighestvaluestodateare3and
4(e.g.,“M4”or“M3/T3”).
TodetermineifaproductisratedforHAC,pleaselookfortheHACratingorlogoonthephone’s
packaging.ForalistofcurrentHACmodels,visitmotorola.com/hacphones.
Resultswillvarydependingontheuser’shearingaidandhearingloss.Ifyourhearingaidhappens
tobevulnerabletointerference,youmaynotbeabletousearatedphonesuccessfully.Tryingout
thephonewithyourhearingdeviceisthebestwaytoevaluateitforyourpersonalneeds.Tocouple
thedevicetoyourtelecoilequippedhearingaid,switchyourhearingaidtothe“T”ortelecoilsetting.
Then,enablethe‘HearingAid’modefeatureonyourMotorolaphonewiththefollowingsequence:
Apps>Phone>Menu>Settings>Hearing aids.
MotorolaMobilityhearingaidcompatiblephoneshavebeentestedandratedforusewithhearing
aidsforsomeofthewirelesstechnologiesthatituses.However,theremaybesomenewerwireless
technologiesusedinthisphonethathavenotbeentestedyetforusewithhearingaids.Itis
importanttotrythedifferentfeaturesofthisphonethoroughlyandindifferentlocations,usingyour
hearingaidorcochlearimplant,todetermineifyouhearanyinterferingnoise.Contactyourservice
providerorMotorolaforinformationonhearingaidcompatibility.Ifyouhavequestionsaboutreturn
orexchangepolicies,contactyourserviceproviderorphoneretailer.