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28 Check your Account Balance
5 My Account
You can manage your payLo by Virgin Mobile
account directly from your phone. The basic
tasks are summarized in this chapter. For more
information about your account, go to
www.virginmobileusa.com
.
Note:
You cannot make calls, receive calls, or
access any other phone functions while you are
accessing your account information.
Check your Account Balance
You can check your payLo by Virgin Mobile
account status in one of two ways.
• From the main screen, scroll up.
• From the main menu, select
My Account
.
Your account information appears. When your
account is low or empty, you receive a
notification to Top-Up.
Note:
Additional charges may apply for
multiple balance checks in one day. Visit
www.virginmobileusa.com
for more details.
Top-Up your Account
Top-Up is how you add money to your payLo
by Virgin Mobile account. You can Top-Up
your payLo by Virgin Mobile account right
from your phone. First, buy a Top-Up card
from one of the thousands of retailers that carry
them or register your debit card, credit card, or
PayPal account at
www.virginmobileusa.com
.
Note:
You cannot register a debit or credit card
using your phone. You must first register
online before you can Top-Up via this method
from your phone.
When your balance is low, you can Top-Up
your payLo by Virgin Mobile account from
your phone.
Top-Up with a Top-Up Card
1. From the main menu, select
My Account
.
2. Scroll down to the
Top- Up
link and press
the
OK
key.
3. Enter your Top-Up card's PIN number and
press the
OK
key.
4. Scroll down to select
Top-Up Now
and
press the
OK
key.
5. You are now Topped-Up. Press the
End
key to exit.