82 105SL User Guide 6/4/2004 11342L Rev. 8
Troubleshooting
Print Quality Problems
Print Quality Problems
Table 12 identifies problems with print quality, the possible causes, and the recommended
solutions.
Table 12 • Print Quality Problems
Problem Possible Cause Recommended Solution
General Print
Quality Issues
You are using an incorrect media
and ribbon combination for your
application.
Consult your authorized Zebra reseller/distributor
for information and advice.
The printer is set at the incorrect
print speed.
For optimal print quality, set the print speed to the
lowest possible setting via ZPL II, the driver, or the
software.
The printer is set at the incorrect
darkness level.
For optimal print quality, set the darkness to the
lowest possible setting via the front panel, the
driver, or the software.
The printhead is dirty. Clean the printhead according to the instructions in
Printhead and Plat en Roller on page 73
Caution • The printhead is hot and can
cause severe burns. Allow the printhea d
to cool.
Electrostatic Discharge Caution •
Observe proper electrostatic safety
precautions when handling any static-
sensitive components such as circuit
boards and printheads.
There is light printing (or no
printing) on the left or right side
of the label or the printed image
is not sharp.
The toggle pressure needs to be adjusted. Follow the
printhead pressure adjustment instructions on
page 77.
Gray lines on blank
labels with no
consistent pattern
The printhead is dirty. Clean the printhead according to the instructions in
Printhead and Plat en Roller on page 73
Caution • The printhead is hot and can
cause severe burns. Allow the printhea d
to cool.
Electrostatic Discharge Caution •
Observe proper electrostatic safety
precautions when handling any static-
sensitive components such as circuit
boards and printheads.
