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Troubleshooting 185
Unable to
connect to the
network.
•SIM card invalid.
Contact your network
operator.
•You are not within the
network's service area.
Check the service area with
your network operator.
•Poor signal.
Move to an open space, or if
you are inside a building,
move closer to a window.
You cannot
answer
incoming
calls.
•You have activated
Accept List or Reject
List in the Privacy
Manager menu.
Go to the menu Phone
Book > Privacy Manager >
Setup > Disable All in order
to deactivate this option.
•You have activated the
Call Barring feature.
Go to the menu Settings >
Security > Call Barring,
and then select Clear All.
You cannot
make
outgoing
calls.
•You have activated the
Call Barring feature.
Go to the menu Settings >
Security > Call Barring,
and then select Clear All.
•You have activated the
Fixed Dial Number
feature.
Go to the menu Settings >
Security > Fixed Dialing
Number > Fixed Dial
Settings > Disable to turn
this feature off.
PIN Code is
blocked.
•You have entered an
incorrect PIN code three
consecutive times.
Contact your network
operator. If the network
operator provides the SIM
card's PUK code, use the
PUK code to unlock the SIM
card.
Problem Possible cause Solution