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34 Troubleshoot your HP iPAQ Glisten
Before calling customer support or sending your device for replacement, you may be able to quickly
find a solution below or at
http://www.hp.com/support.
Battery
I am having trouble turning on my iPAQ. What should I do?
●
Ensure the battery is fully charged. If the LED on your iPAQ is flashing red, it indicates a low
battery charge. For best results, charge the battery fully. The solid green LED display indicates full
battery charge.
●
Ensure the battery is correctly installed. Make sure that the connectors on the battery are aligned
with the housing pins in the battery compartment. See
Set up your HP iPAQ Glisten on page 4.
●
Ensure the battery connectors and housing pins are not damaged or dirty. If the battery connectors
appear to be soiled or the housing pins appear bent or damaged, contact your dealer to get your
unit repaired.
●
Try charging your battery using the AC adapter. For more information, see
Set up your HP iPAQ
Glisten on page 4.
How can I improve the battery life on my iPAQ?
●
The more applications and services you run, the more power the device will consume. Turn off all
radio features that you aren’t currently using such as Wi-Fi or Bluetooth.
●
The iPAQ will consume more power in areas with low or no coverage. To conserve power, turn off
your iPAQ radios if you are in an area with no wireless service for any length of time.
●
Adjust email settings to improve system efficiency by configuring the device to synchronize only
during business hours. See
Battery saving tips on page 37.
●
If you have been using the same battery for 1–2 years, you should replace it with a new battery
for optimal performance.
●
Avoid using the iPAQ in very high-temperature or low-temperature environments. The efficiency of
a battery can be affected by extreme temperature conditions. To know more about the operating
temperatures on your iPAQ, see
Operating environment on page 169.
I have trouble charging my battery. What should I do?
Battery
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