Filter
Top Products
91
Troubleshooting
Troubleshooting
Problem Possible Solution
Telephone cannot be switched on Please take out and insert the battery once again then
press
E
power on .
Battery empty Charge battery. Check charging indicator in the
display.
The battery doesn’t charge properly
or the phone sometimes turns
itself off
Wipe the charging contacts of both phone and battery
with a clear soft cloth.
Usage time of battery becomes
shorter
If the battery charge time is shorter, it may be due
to the user environment, or large volume of calls, or
weak signals.
Charging error – Temperature out
of range
Make sure the ambient temperature is right, wait for a
while, and charge it again.
Charging error – Wrong charger Only use original LG accessories.
Charging error – Battery defective Replace battery.
Charging error – No battery icon
appears when charging
The battery is empty or has not been used for a
long time.It may take a while before the battery icon
appears on the screen.
Forget the phone code or password The default phone code is “0000”.
Enter PUK The PIN code has been entered incorrectly three
times in succession, and the phone is now blocked.
Enter the PUK supplied by your service provider.
Phone loses network The network connection has been lost. You may be
in a weak signal area. Move and try again. You are
trying to access an option for which you have no
subscription with your service provider. Contact the
service provider for further detail.